Privacy Policy
Last Updated: June 28, 2025
At Brightway Counseling & Wellness (“we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us about our counseling services.
Information We Collect
When you engage with our site or services, we may collect personal details you choose to share with us, such as:
Your name
Email address
Phone number
Any information you include in messages or forms
We also collect certain data automatically to help us improve your experience and maintain security. This can include:
Your IP address
Browser type
Device information
Pages you visit on our site
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide counseling services
Schedule and confirm appointments
Share resources or information you’ve requested
Improve our website’s performance and user experience
Comply with applicable laws and regulations
We will never sell or rent your personal information to third parties.
Sharing Your Information
We may share your information in limited circumstances, such as:
With trusted service providers who help us operate our website or manage scheduling (these providers must keep your information confidential)
If required by law, regulation, or legal process
To protect the rights, safety, or property of Brightway Counseling & Wellness, our clients, or others
How We Protect Your Information
We take reasonable steps to protect your personal data, including administrative, technical, and physical safeguards. While no online system can be guaranteed 100% secure, we work hard to maintain the confidentiality of your information.
Your Choices
You may:
Opt out of receiving marketing emails by clicking the “unsubscribe” link
Disable cookies through your browser settings
Contact us to request access to or deletion of your personal information
Children’s Privacy
Our website is designed for adults and parents seeking counseling services. We do not knowingly collect personal information online from children under 13 without parental consent.
Updates to This Policy
We may update this Privacy Policy as needed. The date at the top indicates the most recent revision. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
Brightway Counseling & Wellness
5601 Democracy Drive 255
Plano, TX 75024 (Map)